Check-in: 2:00 PM. There are no restrictions as to when you arrive. Check out is 11:00 AM. We facilitate early check-ins as possible and prior check-in baggage drops. If you booked online you will need to know which house (9 or 11) that you will be staying in and what the security code is for that check-in day. We endeavor to contact our guests prior to check in with this information. Please contact us if for some reason you have not received this in your email confirmation.
Parking is free on Military Road, as long as you are above 13 Military Rd and not blocking a driveway. Rose’s guests have special privileges for parking at the St. Thomas' Church well-lit parking lot with cameras directly across the street for only $5 per day (all proceeds to church), each day needing a new pass. For your convenience, we put 2 passes in your check-in envelope. Please return it undated if not needed to avoid this charge.
Our cancellation policy is 15 days notice from June 1 to September 30th. Outside this period it is 1 week. On multiple room bookings, a deposit is required. Please contact management discuss.
St. John's is remote and is subject to extreme weather that can restrict flights and ferries. We recommend trip insurance which can be obtained privately. Several major credit cards have trip interruption insurance included. The Roses cannot be responsible for missed reservations due to weather events.
The Roses has hardwood floors so we recommend our guests bring house shoes or slippers for your comfort. We really appreciate if you remove your shoes for everybody's enjoyment.
No smoking or pets on the property is permitted. Loss or damage to property or furniture which includes excessive cleaning will be expected to compensate and we hold the authority to charge the credit card left on file to recuperate costs.
We are not affiliated with Budget rent a Car but the “coupon code” for a discount for Roses guests is: U369346 Book directly with them at www.budget.ca or call 709-747-1234 (St. John’s Airport) or 1-800-268-8900