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Thank you for your interest in our inn. Please contact us and we will be happy to assist you.

Gold Flourish

Address

9 and 11 Military Road 
St. John's Newfoundland
A1C 2C3 
Canada


Phone


Office: (877) 767-3722
Mobile (up to 10pm MST): (709) 765-1176




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Email

info@therosesnl.com


Social Media

Our Policies

Gold Flourish

THE ROSES HERITAGE INN LTD POLICIES

DEPOSITS: Deposits of 25% required on bookings longer than one week or bookings of more than 1 room. Group bookings or multiple room bookings will have clearly defined prearranged deposit. We reserve the right to charge your card for the full booking within 14 days of your arrival. We do not refund for shortening your trip unless we were able to rebook. We do have a waiting list system to assist avoiding charges for lifes changes. Deposits fully refunded if cancelled with more than 14 days notice for full house bookings the deposit is refundable with 30 days notice.

CANCELLATION POLICY: We require 14 days' notice from April 15 to October 15th. Outside this period, cancellation is 7 days. On multiple room bookings, a non-refundable deposit may be required. We encourage you to obtain trip interruption insurance privately if you have concerns. Most major credit cards have trip interruption insurance. St. John's is remote and is subject to extreme weather that can restrict flights and ferries. The Roses cannot be responsible for missed reservations due to weather events or changed plans. During the pandemic if you cannot come in due to provincial restrictions, cancellation high or low season is 72 hours. We always do our best to replace bookings to avoid charging if you cancel without the required notice. We want you to love your experience!


CHECK-IN: Any time after 2:00 PM Check out is 11:00 AM. We facilitate early check-ins as possible and prior check-in baggage drops. If you booked online, you would need to know which property 9 or 11 Military Road or the Jellybean Inn on 18 Gower Street that you will be staying in and what the security code is for that check-in day. We endeavor to contact our guests prior to check in with this information a few days before arrival. Please contact us if for some reason you have not received this in your email confirmation. We reserve the right to move our guest to equal or superior rooms.We send a new confimation if that occurs.

BREAKFAST AND CATERING: We serve a delicious, hot breakfast every day in the high season at The Roses Heritage Inn which is from mid-April to mid-October. In the same period, at The Jellybean we offer a tasty, continental breakfast. No plastic! Please note there are several breakfast restaurants within walking distance of The Roses and the Jellybean Inn including Coffee Matters,2 doors down, and the Bagel Cafe, which is a short pleasant walk.Our dining room at The Roses seats 25 plus the to decks. We can arrange in house catering to accommadate a full house bookings.

PARKING: Military Road is free to park on. It is also free to park along the black picket fence across the street on the gravel road. There is also very convenient parking at the St. Thomas' Church well-lit parking lot directly across the street. Currently you may purchase passes from their office for a cost of $10 a night, $60 a month. Their number is 709-576-6632. On Gower Street, there is free parking during the day and overnight but a maximum of 2 hours from Monday to Friday,9am to 5 pm.

PETS: Please call and inquire. Comfort Cove room is dog friendly but management woud like to approve the pet prior. In high season we regret we cannot accommodate pets.

CANCELLATION POLICY: We require 14 days' notice from April 15 to October 15th. Outside this period, cancellation is 7 days. On multiple room bookings, a non-refundable deposit may be required. We encourage you to obtain trip interruption insurance privately if you have concerns. Most major credit cards have trip interruption insurance. St. John's is remote and is subject to extreme weather that can restrict flights and ferries. The Roses cannot be responsible for missed reservations due to weather events or changed plans. During the pandemic if you cannot come in due to provincial restrictions, cancellation high or low season is 72 hours. We always do our best to replace bookings to avoid charging if you cancel without the required notice. We want you to love your experience!

ALLERGIES AND CLEANING: We care about your allergies. Most of our rooms have hardwood floors. We also have scent free detergents, hypo allergenic bedding and pillows. We have very thorough cleaners that take pride in their job. We really appreciate it if you remove your shoes and bring house shoes/slippers for everybody's enjoyment. The Roses Heritage Inn and the Jellybean Inn is pet-free and smoke-free.


CAR RENTAL: We are not affiliated with any car rental agencies but offer a “coupon code” for a discount for Roses and Jellybean Inn guests with Budget Rent a Car it is: U369346 Book directly with them at www.budget.ca or call 709-747-1234 (St. John’s Airport) or 1-800-268-8900
For Enterprise car rental the coupon code is XVC9000.A private company is called TURO. Another small local company is called Centsible Car Rental.

DAMAGES AND LOSSES: The client would be responsible for any damages and/or missing items or extreme cleaning beyond reasonable use and wear and tear or defective workmanship while the suite is in your possession.
ARRIVAL TIMES
2:00 PM - 11:30 PM
If arriving outside of check-in times, please call to make arrangements.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

ARRIVAL TIMES
2:30 PM - 1:30 AM
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